• Introduction

    By visiting and using our website, nationalpublishing.us, you agree to these Terms and Conditions, which form a legal agreement between you and National Publishing . These Terms work together with our Privacy Policy and explain how we collect, protect, and use information from people who visit our website. In this agreement, “we,” “us,” “our,” and “agreement” refer to National Publishing . “You,” “user,” and “yours” refer to anyone who visits or uses the National Publishing ’s website.

    Please read these Terms carefully. If you do not agree with them, do not use our services. If you have questions or concerns, contact us at support@nationalpublishing.us—we’re happy to help. These Terms and Conditions apply to all users who want to access or use our services.

  • Registration

    By registering to use the Site, you agree to the following:

    • (a) You are at least thirteen (13) years old.
    • (b) You will provide accurate, up-to-date, and complete information about yourself as requested in the registration form, including a valid email address.
    • (c) You will keep your information, including your email address, accurate, current, and complete.

    If any information you provide is false, outdated, or incomplete:

    • (i) You cannot claim that you did not receive any communication that may affect your rights under these Terms.
    • (ii) We reserve the right to suspend or terminate your access to the Site.

    Our Privacy Policy governs how we handle the information you provide. During registration, you will be asked for details such as your first name, last name, email address, preferred payment currency, and preferred language. You will also need to create a secure password. We have the right to refuse any information at our discretion, especially if it is misleading, illegal, offensive, or violates trademarks or other rights.

    You are responsible for keeping your personal information and password secure and agree not to transfer or resell your access to the Site to any third party.

  • Definition of Terms

    The following terms are defined as follows:

    • "Website" refers to all online content available on the nationalpublishing.us website.
    • "Customer," "You," and "Yours" means you and/or any person placing an order with nationalpublishing.us on your behalf.
    • "Company," "We," and "Our" refers to nationalpublishing.us, a company registered under the laws of the State.
    • "Product or Services" refers to all the products and services provided by nationalpublishing.us to the customer after they place an order.
    • "Order" refers to a request made by the customer via phone or email to purchase services or products from nationalpublishing.us. Orders are confirmed by down payments made via check, credit card, or PayPal.
  • Our Services

    Please read and understand our refund policy carefully so you are fully aware of the privileges and limitations it covers. It is your responsibility to review these Terms and Conditions before placing any order or making any payment on our website.

  • Refunds

    Due to the nature of our services, we do not accept returns on fulfilled orders. However, if there are quality issues, such as with editing or proofreading services, we offer a revision process to ensure the final product meets your requirements and your satisfaction.

    If the fulfilled product does not meet the specifications provided when the order was placed, we will conduct an internal review. If necessary, we will revise or recreate the content at no additional cost. To request a revision, please notify us of any issues within 15 days of receiving the completed order.

  • Revisions

    Each package has its own revision policy, which is outlined in the service description. Revisions are available within 15 days after the order status updates to "Waiting for Customer Approval" in our Order Management Platform. The specific revision period depends on the package you choose.

    You can request revisions once the product is ready for review and the status changes to "Waiting for Customer Approval." To submit a revision request, email your assigned Project Manager to ensure the original requirements have been met.

    You also have the option to make personal changes to the content after the order is completed, as it will be delivered in Word format. You retain the rights to the content before it is published.

  • Incompetent Delivery

    Once the work is delivered, a refund claim can only be made if all of the following steps have been taken:

    • Project Compliance: The work must not meet the project requirements you provided. We are committed to ensuring 100% customer satisfaction and offer unlimited revisions to meet your expectations. We will reassign, rewrite, or adjust your work as needed to ensure it’s exactly what you want. You also have the option to reserve free pages of equal value for future use at any time.

    If, after using these options, we still cannot meet your requirements, a refund may be considered through mutual agreement on a set percentage, but only if the delivery significantly deviates from your original request.

    We are dedicated to delivering high-quality work and will do everything possible to meet your expectations.

  • Change of Mind

    If you decide to cancel your project after placing your order, you can request a full refund within the first hour. After this time, a 40% processing fee will be applied to any refund requests.

  • Late Delivery

    Our Guarantee: We are committed to delivering projects on time. If a project is delayed due to unforeseen circumstances, and the client has made at least three attempts to contact us, a 50% refund will be issued, provided there is documented evidence that the delay was our fault.

    Client-Related Delays: Refunds will not be given for late deliveries if the delay is caused by the client’s actions or requirements.

    We strive to provide timely and reliable services but understand that certain factors may cause delays. We will work to resolve any issues fairly based on the situation.

  • Indemnification

    You agree to indemnify, defend, and hold us, our affiliates, parent companies, subsidiaries, distributors, partners, licensors, advertisers, sponsors, and our and their directors, officers, employees, consultants, agents, and other representatives harmless from any claims, damages, losses, costs, and other expenses that arise directly or indirectly from your breach of these Terms and Conditions.

    In simple terms, this means you are responsible for covering any legal or financial consequences that result from violating these terms.

  • External Linking

    National Publishing may provide links to third-party websites or services that we do not own or operate. We are not responsible for the content, privacy policies, or activities of these external sites. We encourage users to review the Terms and Conditions and Privacy Policy of any external websites linked to our services.

    By using our services, you acknowledge that National Publishing is not liable for any harm, damage, or loss—whether real or alleged—that results from your use of or interactions with these linked websites.

  • Account Termination

    National Publishing reserves the right to suspend or terminate your account at any time, without prior notice or liability, at our discretion, and for any reason, including but not limited to a breach of our terms. If you wish to discontinue or terminate your account, you can do so by stopping the use of our services.

    However, all provisions of these Terms and Conditions will remain in effect even after the termination of National Publishing 's services.

  • Copyright Policy

    At National Publishing , we respect the intellectual property rights of others and take copyright infringements seriously. If you believe your copyright has been violated, or if you are an authorized representative of the copyright owner, please contact us with a detailed description of the issue.

    Please note that submitting a false claim with the intent to harm or disrupt our services may result in liability for damages, including legal costs, in cases of misrepresentation or wrongful claims.

  • Choice of Law

    This agreement will be governed by the laws of the United States of America. Both parties agree to submit to the exclusive jurisdiction of the courts within the United States to resolve any disputes arising from this agreement.

  • Modifications to the Service and Prices

    Prices and discounts for our services may change without prior notice.

    We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.

    We will not be liable for any changes in prices, modifications, suspension, or discontinuation of the Service.

  • Changes to Terms and Conditions

    National Publishing may update these Terms and Conditions at any time, at our sole discretion, and without prior notice. Users are encouraged to regularly review the Terms and Conditions page to stay informed about any changes.

    By continuing to use National Publishing ’s services, you agree to the updated Terms and Conditions. If you do not agree with the changes, you may choose to stop using our services.

Publish Your Book Today

1678

Total Books Published

BBB
BBB ACCREDITED
Scam Shield: 0 Complaints
image

Ready to Publish Your Book?

We help authors publish with confidence. Whether it’s your first book or your next bestseller , we provide expert publishing solutions tailored for success.


Publish Your Book Today

1678

Total Books Published

BBB
BBB ACCREDITED
Scam Shield: 0 Complaints
image

Ready to Publish Your Book?

We help authors publish with confidence. Whether it’s your first book or your next bestseller , we provide expert publishing solutions tailored for success.


Publish Your Book Today

1678

Total Books Published

BBB
BBB ACCREDITED
Scam Shield: 0 Complaints
image

We help authors publish with confidence. Whether it’s your first book or your next bestseller , we provide expert publishing solutions tailored for success.


Publish Your Book Today

1678

Total Books Published

BBB
BBB ACCREDITED
Scam Shield: 0 Complaints
image

Ready to Publish Your Book?

We help authors publish with confidence. Whether it’s your first book or your next bestseller , we provide expert publishing solutions tailored for success.